MYTRIPSIM / FAQ
SimCoins
Coins, levels, balance and rewards program conditions.
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What are SimCoins?
They are internal MyTripSim promotional credits. They are not cryptocurrency or withdrawable cash: 100 SimCoins equal USD 1 off future eligible purchases.
Can I earn SimCoins now?
The SimCoins page shows whether earning and redemption are active. Only eligible purchases made with your account while the program is enabled can earn progress and rewards. Orders placed before the program are not enrolled retroactively.
How are coins calculated?
Coins are calculated on the eligible amount actually paid, excluding taxes, discounts and redeemed credit. Your level before the purchase applies, and coins round down to whole units. Your first eligible purchase starts as Traveler at 0% and unlocks Explorer or a higher level for later purchases.
When do they become available?
After verified delivery and the program waiting period. Your account will show the expected date where applicable.
What happens after a refund?
Earned coins and eligible spending are adjusted using the original purchase. Redeemed coins are restored proportionally as promotional credit.
What happens when I reach a new level?
Your first eligible purchase unlocks Explorer (3%). Cumulative eligible spending unlocks Adventurer (USD 60, 4%), Globetrotter (USD 125, 5%) and Legend (USD 300, 6%). A purchase that changes your level retains its starting rate; the new rate applies later. Refunds reverse the corresponding progress.
How do I use my coins?
When redemption is enabled, sign in and select SimCoins on an eligible purchase. You can apply up to 5% of the eligible amount, within your available balance. Coins reserved for another purchase cannot be spent simultaneously. Checkout shows the validated discount before payment.
Do they expire?
Ordinary coins do not expire during the initial program. Levels also have no initial expiration.
Can I combine them with coupons?
Redemption does not automatically combine with affiliate coupons or other promotions. Applicable restrictions are shown before payment.
Can I transfer them or exchange them for cash?
No. Coins belong to your account, cannot be transferred and can only be used as MyTripSim promotional credit.